Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, store, and protect your data when you use our services.
Information We Collect
- Personal details: Name, email address, phone number, date of birth
- Travel documents: Passport details and identification for booking purposes
- Payment information: Processed securely through trusted payment gateways
- Travel preferences: Itinerary choices, dietary requirements, special requests
- Usage data: Pages visited and enquiry history on our website
How We Use Your Information
- To process, confirm, and manage your travel bookings
- To communicate updates about your trips and bookings
- To send relevant travel offers and newsletters (only with your consent)
- To comply with legal, regulatory, and government requirements
- To improve our services based on feedback
Data Sharing
We do not sell, rent, or trade your personal information. We share data only with:
- Airlines, hotels, and service providers required to fulfil your booking
- Secure payment processors and banking partners
- Government or regulatory authorities when legally required
Data Security
We use industry-standard security measures to protect your information. All online payments are processed through encrypted, PCI-compliant payment gateways. We do not store card or net banking credentials.
Data Retention
Your personal data is retained for as long as required to provide our services and comply with legal obligations. You may request deletion of your data at any time.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications at any time
Cookies
Our website uses cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings, though some features may be affected.
Contact
For any privacy-related queries or to exercise your rights, please reach out to us via our Contact Us page.
*Last updated: June 2025*